MIGRATIONFACTORY

Willy Smets, Managing Partner

Linkedin : https://www.linkedin.com/in/willysmets/

Fluently Dutch, English and French speaking experienced IT executive with track record of success in creating true business engagement in several international businesses. Broad grounding in technology, financials and business and ability to show business leaders how IT can create value. Outstanding interpersonal skills coupled with the commercial acuity to win credibility within IT and business.

24 years experience in ICT of which 10 years in development & technology, 15 years management of which 7 Years experience in managing IT Shared Services, mainly Europe & Africa based entities, including manufacturing & logistics industries. Almost 4 years experience in the leasing industry of which 2 years in a country executive board and almost 2 years in a international program management function.

Experience includes successful migration of IT activities into new service centers, stabilization of activities post migration and process and technology improvements to achieve improved service efficiency and reduced costs. Developing strong relationships with European and Africa business leaders, building confidence in the new services model.

Experience of establishing Service Level agreements, management of large teams through cultural change to a high performance and customer service based focus and business partnering to integrate and align Shared Service Centers with other business functions and objectives.